818sol Privacy Policy
This policy clearly explains how 818sol collects, uses, stores, and protects your personal information.
Table of Contents
Introduction and Purpose of This Policy
818sol is a casino platform for Myanmar players that includes football betting, live casino, and slots games. We respect your personal information and believe it is our responsibility to protect it.
This privacy policy fully explains what personal information is collected while you use 818sol's website, mobile platform, or connected services, and the purpose for which that information is held. While links to external websites may be included, we are not responsible for the privacy policies of those websites.
Please read and understand this policy carefully. If you have any questions, contact us through the support channels listed at the bottom of this page.
Personal Information We Collect
818sol collects the following types of information in order to provide our services and keep the casino platform secure.
Account Creation and Contact Information
- Full name
- Email address
- Phone number (for payment verification)
- Date of birth (to verify age 21+)
- Player ID and password (hashed)
Financial and Payment Information
- Deposit and withdrawal amount records
- KBZPay, Wave Money, AYA Pay and CB Pay phone numbers (for payment verification only — not stored in full)
- Financial transaction records
Technical Information
- IP address
- Browser type and version
- Device type (mobile / computer)
- Pages visited and time spent
- Gaming pattern data from cookies
Information We Do Not Request
818sol does not collect your national ID number, home address, full bank account details or medical records. If anyone asks you for this information, it is not in line with this policy — please report it to our customer support immediately.
Purpose of Data Use
Personal information collected is used only for the following purposes.
- To manage account creation and login
- To process and verify deposits and withdrawals
- To verify player age (21+) and eligibility
- To manage bonuses, promotions and VIP programmes
- To handle player support and complaints
- To prevent fraudulent activity, fraud and money laundering
- To improve and develop the platform
- To apply responsible gaming limits
We do not use your personal information beyond the purposes stated here. We do not sell or give it to advertising companies.
Data Security
818sol uses technical and administrative security measures to protect your personal information.
- All data transfers are protected with SSL (Secure Socket Layer) encryption
- Passwords are encrypted with a hash algorithm, meaning even our staff cannot view them
- Database access is restricted to authorised personnel only
- Regular platform security checks are carried out
- A system is in place to detect unauthorised access attempts
That said, no company can guarantee that any data transfer over the internet is 100% secure. We therefore encourage you to use a strong password and keep your account login details safe.
Data Retention Period
818sol retains your personal data for as long as the following conditions are met.
- For as long as your 818sol account remains active
- Financial records — for the legally required period after a financial transaction is completed
- Complaint records — until the matter is resolved and no further obligations remain
When your account is closed, your personal data will be securely deleted. Only financial records that are required by law to be retained will be kept for the legally mandated period.
User Rights
As a user of the 818sol platform, you have the following rights regarding your personal data.
Right to Access and Copy
You have the right to view and obtain a copy of the personal data we hold about you. You can request this by contacting [email protected].
Right to Correction
If any of your personal data is incorrect, you can request a correction. Please fill in the form completely and contact us via 24/7 Live Chat or email.
Right to Deletion
You can request deletion of data that does not need to be retained for financial or legal purposes. If you also wish to close your account, you can contact our support team.
Right to Restriction
You can request that we restrict the use of your personal data beyond its intended purpose. We will review the request and act on it if appropriate.
For any requests relating to these rights, please email [email protected] or contact us via 24/7 Live Chat. We will respond as quickly as possible.
Under-21 Protection
818sol services are available to adults aged 21 and above (21+) only. We verify date of birth during account registration and will not collect personal data from users under 21.
If we have unknowingly collected data from a person under 21, that data will be immediately deleted and the account will be closed. If you become aware of this happening, please notify us immediately at [email protected].
Policy Updates
818sol may update this Privacy Policy from time to time as our services improve. When changes are made, the "Last Updated" date on this page will be revised, and you will be notified through your registered account for any major changes.
Continued use of the platform after an update is made will be considered acceptance of the revised policy. We therefore encourage you to review this policy page regularly.
Contact Methods
For any questions or requests related to this Privacy Policy, you can reach us through the following channels.
- Email — [email protected]
- 24/7 Live Chat — Contact us directly in Burmese on the platform
Our customer support team can handle your personal data enquiries in Burmese without any language barrier.
Privacy Protection FAQs at 818sol
Below are answers to questions players frequently ask about the Privacy Policy.